Clifton Griffin

This qualifies as news in my book.   My previous experiences with Comcast have fallen somewhere between “hell on earth” and “actual hell”.

Comcast has a monopoly on Internet services in my complex.  We are unable get DSL through Verizon or anyone else, as far as I know.  That leaves me paying 60 dollars a month to Comcast for a service that doesn’t seem worth quite that much.  And like all cable companies, the next lower tier is a 30% saving for 30% of the bandwidth.  Not very useful.

On a whim I decided to call them and ask to be placed on a promotion to cut my monthly bill down.  The customer service representative went beyond my request and cut nearly 20 dollars of my bill each month with no strings attached.  No promotion. No expiration.  Just the same service I had for less.

I know. It’s shocking.

So, I submit this as a success tale.  If you feel like you’re not getting a good value from Comcast, it may be worth calling them and asking them for a way to lower your bill. You just might find somebody willing to work with you.